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Chief's Message

Welcome to the Mountain Home Police Department online. We hope you find the department's website both informative and helpful.

The police department is responsible for providing police services to the residents of our city and the many visitors enjoying tourism and trade in Mountain Home, Arkansas. If we can assist you, contact us. Service is our only product and we strive to make it the best.

It is our goal to inform the community about your police department's philosophy, programs, and operations. With this knowledge, the police and the community can work together in making our community a better place to live. We are confronted with community growth that requires a strong community policing effort to meet the present and future demands for police services. Working together, we can meet this challenge.

If you have a recommendation for improving this website or other comments, please let me know.

Email your comments to 

Carry Manuel, Chief of Police

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Contact Information

Mountain Home Police Dept.
424 W. 7th Street
Mountain Home, AR
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Freedom of Information Act

Before the Mountain Home Police Department can release any criminal information regarding background checks or incident reports, we must have a signed Freedom of Information Act.  Please download, complete, and sign this form, and then bring it with you to the police department or mail it to the address shown below.

424 W. 7th Street,
Mountain Home, AR 72653

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Beware of scam-caller requesting reloadable prepaid debit card numbers
Published: July 24, 2014

Press Release


Due to a recent spike in complaints concerning an ongoing scam, the police department is warning citizens to beware. The scammers are using a legitimate payment system to prey on their victims.

In this scam, someone will call the potential victim’s cell phone or home phone and advise them to make an advance payment or pay a fee. The advance payment or fee may be for winning money, grants, job offers, pre-approved loans, bail a family member or friend out of jail, debt payment, or for the payment of online auctions for goods and services.  

The scammer will advise the potential victim to purchase a reloadable prepaid debit card, usually a card by Green Dot due to its popularity, then request you call back and give them the card number.  The Green Dot card has a $500 maximum that can be loaded. If the payment or fee is over $500, the scammer will ask you to purchase multiple cards that will total the amount they are requesting.

Once you give the caller the card number, the funds loaded on the card are now available for immediate use by the scammer. If the call you received is a scam, you will lose the funds loaded on the card and will not receive the goods or services promised.

Legitimate businesses following good business practices don’t do business in this manner.  People should always be vigilante of the constant efforts of scammers.  Don’t be afraid to press them with multiple questions about the nature of their call or to advise them you will call law enforcement to verify the legitimacy of their business.

I would like to restate that the reloadable prepaid debit card system is a legitimate payment system. It is being used on occasion by scammers to steal your money, much like scammers use other systems. To learn more about the “most common scams to avoid” using the reloadable prepaid debit card, visit Green Dot’s website at To report a scam, call your local law enforcement agency.

Carry Manuel, Chief of Police






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